The Feathers Hotel, Eatery and Coffee House, Helmsley

"Exceptional service and great food"

Booked in advance as a large group for a 70th birthday celebration and there were helpful communications with the Feathers arranging and having to make some last minute changes. The request to make menu choices in advance was very practical and certainly worked extremely well. The staff were exceptional - friendly, smiling, chatty and efficient - such a pleasure when in other places you barely get a grunt when things are busy. The menu has helpful notes on allergens etc. which gave us confidence having a family member with severe nut allergy. Because of the ordering in advance the starters arrived promptly after drinks had been ordered and served - every choice was given a big thumbs up. Quick efficient clearing between courses and again the main courses were ready for everyone and served together - no waiting around for the last plate to arrive. Again each and every menu choice was enjoyed for taste, the way it was cooked and presented, and the portion sizes. No room for desserts though! The efficiency of the service meant that we were way inside the allotted time for our meal, but we never felt rushed and pressurised. Altogether one of the best dining experiences for a group I have ever experienced. Very strongly recommended if you are planning this sort of family meal celebration.

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