The Feathers Hotel, Ledbury

"Good service, poor food"

We visited for dinner on Saturday at 8pm. We had high expectations as the reviews are good and the menu looked great (with lots of vegan options). The service was good but we were very disappointed with the quality of the food especially for the price. One of us ordered a jerk jackfruit burger which was frankly inedible. The burger itself was dry and an unappetising grey colour and it did not taste like jerk. The plate was hot and so the salad and coleslaw (which tasted nice) were warm. You can get a better, tastier vegan meal for a third of the price in Wetherspoons. For the meat eaters, the vegetables were poorly cooked and even the chips were not cooked properly. The wait staff were apologetic and the price of the vegan meal was removed from the bill, but overall it was still overpriced for the quality of the meal.

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