The Swan Hotel, Wells

"Mixed views"

Members of staff were lovely but there was some confusion. Our meals were given to another table first. Then they were taken off them and brought to our table. Then a few minutes later we were told that the chef was recalling our meals. We questioned this and the server went back and checked. She then came back saying we could eat them! Three of our meals were delicious but the chips with the fish dishes were almost raw. We mentioned this to the waitress and she said she would tell the chef. No further response. We mentioned this when paying the bill and the deputy manager did take the fish off the bill. However, it wasn’t the relaxing lunch the 5 of us were expecting.

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