The Swan Hotel, Wells

11 Sadler Street, Wells, BA5 2RX

Reviews

Here are the list of reviews for The Swan Hotel, Wells

5/5

Marc Stapleton

"Good hotel in the heart of Wells"

A busy service with what appeared to be a coa..... generous.

5/5

*******

"A hotel with staff who put service at the forefront of everything they do. "

A great location, friendly and helpful staff......mmodation.

5/5

*******

"Food great and staff are friendly and attentive."

We had a great evening. Food was lovely and a..... friendly.

4/5

*******

"Very Good Afternoon Tea"

Overall very good, service was friendly, sand.....perence.

5/5

Robert Blackburn

"Fantastic hotel, lovely stay"

Warm & welcoming hotel. All the staff were fr.....location.

5/5

Denise Nevill

"Afternoon tea (60th birthday)"

Excellent service & food/tea

4/5

Jan Hiley

"Lovely hotel with very helpful staff "

Bedrooms are very comfortable..bags of hot water….

4/5

Claire Williams

"Disappointed "

Lovely hotel, just little things let it down......bar staff.

4/5

Mrs Adrienne Stewart

"It's a lovely hotel in a great location in a very interesting city."

Staying at this hotel is like being in your o.....mfortable.

5/5

Hannah

"Delicious food and great service"

Had a superb meal at the Swan restaurant. Ha..... go back.

4/5

*******

"High Tea"

Had a lovely smoked haddock quiche at 4:30pm......friendly.

5/5

Ala

"Friendly, efficient staff, first class food"

We were well looked after and enjoyed e cellent food

4/5

Mrs. Ann Phillips

"Restaurant meal "

We enjoyed our evening and will certainly ret.....e're able.

3/5

Paul Rose

"Review of the restaurant Sunday Lunch."

Friendly staff - 4 stars. Pleasant but unim..... deserts.

5/5

Deb

"Carnival night "

The manger and his team were outstanding on t.....his hotel

4/5

*******

"Excellent accommodation.."

Staff very friendly and professional. Menu a .....presented.

5/5

Ross

"Exceptional "

Excellent throughout and reasonably priced

5/5

Paul Reeves

"Just perfect"

The Swan Hotel, Wells is the perfect place to.....oing back

5/5

*******

"Excellent"

Excellent

5/5

Janet Thomas

"Excellent meal"

The menu was quite wide ranging and everyone .....ited them.

5/5

June Donlin

"Excellent food and service"

Birthday celebration was a happy event made p.....received.

4/5

Mrs Mary Bartlett

"We experienced comfortable accommodation and were served by very friendly staff."

The room was comfortable, clean and well pres.....d helpful.

3/5

Anne P

"Mixed experienced"

Amazing staff and service. Accommodation let's it down

3/5

*******

"Festive Lunch"

We have been for a festive lunch many times b..... than one.

5/5

Nancy

"Outstanding Sunday Roast!"

We thoroughly enjoyed our Sunday roast at the..... service.

5/5

P.White

"Very good first time visit"

No problems at any stage of our visit.

3/5

*******

"Moderate service and moderate food"

Beautiful hotel, but restaurant, service and .....all round.

4/5

Mary

"Excellent Christmas lunch"

Staff were very friendly and helpful.

4/5

*******

"Great place for lunch "

Excellent service and food. Relaxed and caugh.....e of city.

5/5

Linda Goodman

"A good experience "

Good value, pleasant service and delicious food

5/5

Michelle

"Excellent lunch, Brilliant staff"

First visit to the Swan Hotel for a celebrati..... honest!!!

3/5

Alan

"Overnight stay."

Positioned ideally in the centre with a short.....el guests.

5/5

Rose

"Perfect Christmas lunchtime treat"

There were a few hiccups, but they were swift.....as Fayre.

5/5

John Pike

"Excellent food and service "

The food was excellent as was the service

3/5

*******

"comfortable"

Good service, duck needed a little more cooking.

2/5

Cewa

"Disappointing visit"

We were given a restricted menu when we arriv.....ut eating

5/5

Rod

"Comfortable, charming, relaxed"

Lovely hotel right in the heart of Wells, lov.....commended.

5/5

Caroline

"Great lunch"

Had a great lunch with friends as we had a ca.....work! 😢

3/5

d s russell

"Xmas work party "

I have always booked the Xmas meal for staff .....the past.

4/5

*******

"Nice comfortable atmosphere and good food"

We arrived early - service was good and the f.....rkey pie.

3/5

Caroline

"Afternoon tea"

We enjoyed our afternoon tea but there were a..... end! 😉

5/5

*******

"Excellent"

All the staff were extremely welcoming and efficient

3/5

*******

"Mixed"

A mixed experience at my favourite hotel in m...... Hey ho.

3/5

Bristol Emma

"Underwhelming afternoon tea "

We were very much looking forward to my mum�.....e before.

5/5

Margaret Barry

"Excellent customer service"

We frequently visit this hotel and always rec.....od value.

5/5

Peter

"Excellent ambiance and service. Food lovely"

I would recommend it!

5/5

*******

"Great food"

We had our wedding anniversary meal at the re.....delicious.

5/5

LYNDA RYMER

"Amazing experience "

I booked a table with a couple of lovely frie.....e again !!

5/5

*******

"Fab!!"

Excellent food and service

4/5

Mr Davies

"Very Pleasant Stay in a beautiful cathedral city in the heart of Somerset"

We had a very pleasant experience in this Hot..... in Wells.

4/5

Fran

"Lovely lunch"

We had a lovely table at the front of the hot.....attentive.

5/5

Chris B

"Lovely hotel"

Off season saturday/Sunday in the beautiful c.....15 perfect

3/5

*******

"Hotel good, restaurant average"

Our overnight stay at the hotel was very good.....a biscuit.

5/5

Caroline

"Afternoon Tea"

Enjoyed a delicious afternoon tea sitting in .....recommend.

5/5

Caroline

"Afternoon Tea"

Enjoyed a delicious afternoon tea sitting in .....recommend.

1/5

C. Smith

"Poor value for money "

A very long wait for food. A starter of garl.....the lamb.

5/5

Rob Rosser

"Sunday lunch "

Fabulous Sunday roast! Five of us booked, two.....ecommend.

4/5

Local visitors

"High Tea at The Swan"

A tasty high tea served by very helpful and a.....of cream.

4/5

Clark

"Lovely food but a lot of choices not available!"

Food and atmosphere were lovely but the list ..... starter.

5/5

Mervyn Nicholas

"Friday lunch"

At the last minute we decided to go out for l.....ptable. .

5/5

*******

"Delicious tea "

I was given a token for my birthday and we ha.....nd cakes.

4/5

Sue

"Enjoyable meal"

Very helpful staff. Conventional menu.

5/5

*******

"Excellent food and staff "

Great meal i

5/5

Mary Brown

"Amazing "

We often stay at St Austell establishments as.....ank you xx

4/5

C Parsons

"Nice pleasant lunch"

Had a nice meal well cooked 👍 service was .....ith pump.

5/5

Peter

"Great food and service!"

We ate in the restaurant on the four evenings.....essional.

3/5

Sheila Davis

"Our room was perfect, the staff were great but I am afraid the dining experience was poor"

On both evenings my food was poor. The duck.....breakfast.

5/5

Leah

"Happy time"

A warm welcome, cosy fire and delicious meal .....bruary day

3/5

AA

"Food great but expensive.."

The food was excellent, and service personal,.....billed...

5/5

Vera

"Valentine's day "

Excellent

3/5

Emma

"Could have been better"

We went as a party of 10. The booking and pay.....on taste.

3/5

Kenneth Pipe

"Needs some money spent in it"

Our bathroom needs a total facelift The road .....ry helpful

5/5

Liz

"Delicious Lunch"

There is a lovely range of food all freshly p.....re lovely.

5/5

Anthony (Tony) Jackson

"Excellent Experience"

The hotel is ideally situated, the accommodat.....in Shires.

5/5

Caroline Nall

"The best just gets better!"

Been to a good amount of the Coaching Inns Gr..... follow…

5/5

Guest

"Comfortable hotel"

A very comfortable hotel and excellent servic.....ng Wells.

5/5

Sharon Brattle

"Lovely Stay in Great Location."

This was our second stay here, and had an exc.....be better.

5/5

CJP

"good food,good service and a good atmosphere."

Dinner for seven pre- ordered but served quic.....very goodm

4/5

Flower2

"Nice hotel Good location"

Niecly placed hotel in the centre of Wells

1/5

Sue moore

"Disappointed visit"

Hotel was cold had to keep coats on to have l.....d reply .

3/5

*******

"The Sunday lunch "

Unfortunately the meal was like warm. The din.....m was cold

4/5

Paul Fernley

"Good quality Sunday roast"

Service was friendly and efficient. The food .....to return.

4/5

Di Bloxham

"Lovely comfortable stay"

A lovely stay. Room excellent nice warm moder..... visiting.

5/5

*******

"A great place to stay in Wells"

Very friendly team provide an excellent expe..... property

5/5

Karen

"Friendly staff couldn't do enough to make the stay so enjoyable"

Great hotel, excellent location with ample pa.....ly be back

5/5

Lynn

"Great place to stay and good food "

A good choice on the menu. Food was good and.....vening.

1/5

Simon

"Slow service….."

Slow service despite the limited menu.

1/5

Simon

"Slow service at dinner "

Very slow service at dinner . 40mins until st.....ality food

3/5

Mrs Tucker

"Disappointing"

After a great roast last month, a friend and .....ked too.

4/5

Martin

"Birthday break"

Staff were excellent especially the operation.....or guests.

2/5

duncan Robertson

"Disappointed "

I looked at the ‘lunchtime menu’ .....ery poor.

5/5

Mike FRew

"Dining"

Service brilliant, some items were not availa.....long time.

5/5

Carl Rosser

"The Swan offers quality service and comfort."

We enjoyed our stay in a friendly, comfortabl.....d helpful.

4/5

Sue croker

"Problems resolved efficiently and with courtesy "

First visit to restaurant very busy Saturday ..... to hotel.

4/5

John Hole

"nusance"

Service good, value good, ambiance good I wikk come again.

4/5

JoV

"Ok, but not quite as good as it's reputation "

We ate from the bar menu, which had limited c.....o arrive.

3/5

McHugh

"Disappointed "

Not a lot of choice in the evening for specia.....ry good .

5/5

Pauline

"Beautiful hotel"

From the initial reception to the incredible ..... stay here

5/5

R. Sampson

"Excellent service"

Our evening meal was superb and we felt utterly spoilt.

5/5

Phyllis N Power Chatham Cape Cod MA

"Welcoming staff and great room, wood fireplace burning every day, made me feel like Home!"

I loved my room 71, quiet, beautifully decora.....verything.

4/5

*******

"Excellent "

We had an excellent meal at a reasonable price.

3/5

Peter

"Staff great, decoration and furnishings poor"

The staff were helpful and efficient. The roo..... fittings.

3/5

Pat Ross

"Swan Hotel wells"

The hotel needs a lot of money spending on it..... charging.

1/5

Mark

"Bland overpriced food"

£100 for dining for 4 people.Waited an .....returning.

4/5

Geoffrey Collier

"Good food although some items were missing at breakfast "

Rooms were a little cluttered but very clean,.....very nice

4/5

Lisa

"Lovely dinner at The Swan Hotel"

Enjoyed a family meal, service was great, lov.....recommend.

5/5

Mark Thomas

"Nice meal, friendly staff "

Choice and quality of food was very good. Friendly staff

4/5

Mrs Confused

"Birthday meal "

Everything was very good except the hotel los.....h having.

5/5

Vivienne Brough

"Comfortable stay"

Very enjoyable stay, hotel staff very accommodating.

4/5

*******

"Pre meeting Dinner and meeting room hire"

Dinner was very good in quality, value and se.....for both.

4/5

Martyn Lester

"Meal sunday evening"

Good food but shame dessert menu only part wa.....er said.

5/5

Qave

"4 nights in Wells"

Great location in the centre of Wells, friend.....reat stay.

3/5

Jane Forsey

"Disappointing"

The hotel is full of character. We had one ev.....not great.

5/5

Bryan & Maria Rich

"An absolute Diamond of an experience!!! Quality and character"

My Wife and I dropped into the Swan Hotel on .....gain soon.

5/5

Jayne

"As good as ever"

All staff were polite and helpful. Restauran..... on offer.

5/5

*******

"Afternoon Tea"

Nice atmosphere and lively tea

5/5

*******

"Lovely short stay"

Booked for one night to see ABBA show at the .....his hotel

4/5

*******

" Overnight stay. "

Lovely room with view of Cathedral. Room 42 ......o climb .

5/5

*******

"Brilliant meal"

We came in early for a meal before going to a.....asty food

4/5

*******

" A good visit"

A welcoming historic coaching inn with spacio.....rooms.

3/5

Whitehorn

"Disappointing "

A lovely hotel but food preparation needs improvement.

2/5

Karen Carter

"Menu choices not available "

The ‘refurb’ is awful and has rui.....lly poor.

5/5

Colin

"Excellent meal"

This was our 3rd visit to Wells since Oct las..... everyone.

2/5

P Rowe

"Lovely view, disappointing service "

On arrival we were disappointed to find no sp.....ld return.

1/5

*******

"Poor"

Very poor meal compared to menu. Can’t .....d provided

4/5

David Mason

"Lovely meal in good surroundings served by excellent staff"

We were staying at the hotel and decided to e.....ere again.

4/5

Geoffrey and Jackie

"A memorable family celebration"

We chose The Swan Hotel for its location in W.....axed meal.

1/5

Hilary

"Birthday party"

Extremely poor service. Three items on our or.....were cold.

5/5

Diane

"Wonderful Lunch & Service"

Had a great lunch on Bank Holiday Monday, tge.....ly go back

1/5

Bond

"Disappointing "

Disappointed with our stay. So many items wer.....provement.

2/5

Darren Morrison

"Average at best"

Service after ordering hot drinks non existen.....tin foil!

5/5

Gill Reilly

"Excellent Dining Experience"

The food, the ambiance and service with a smi.....commended

5/5

Steve

"Very comfortable beautiful room with friendly staff. "

A very well run hotel with friendly efficient.....ortable

5/5

*******

"Excellent"

We enjoyed our two night stay with you as alw.....ommitment.

4/5

Dominique Welbury

"Short stay in Somerset "

The Swan Hotel in Wells has perfect setting &.....Cathedral.

2/5

Georgina

"Dissapointing Sunday lunch for my birthday"

Very slow service in restaurant

2/5

*******

"The Swan has not changed for the better under the new regime"

Our 1.30 pm lunch reached our table at 2.20 p.....experience

3/5

jan rees

"lovely old coaching inn"

lovely hotel - bar - restaurant - conference .....- all good

5/5

*******

"Worth the visit just to get a P400e into the car park."

Smiling staff, very accommodating, amazing bi.....eal offer.

5/5

Mark

"Excellent stay "

Excellent stay in a very central location for.....mfortable.

5/5

Jenny

"Enjoyable meal in Pleasant Surroundings"

Very comfortable dining experience and friend.....pful staff

1/5

*******

"There are better places to have a lunch than The Swan"

The service was slow, the pie was cold and ha.....re-cooked.

4/5

*******

"Fabulous stay but some problems with food service. Very rare at The Swan"

We liked our rooms. We had three booked inclu...... Thankyou

5/5

*******

"Great hotel"

Only stayed for a couple of nights, but was i.....f a lift!

3/5

Brown

"Sunday roast was not up to its usual standard"

We frequently dine at the hotel especially on..... with it.

4/5

Ian Johnson

"Swan Hotel Well's"

Excellent stay staff very attentive and frien.....able stay.

2/5

Mandy

"Not the best"

Lacking those personal touches

4/5

Mary Clemo

"Perfect location for a birthday celebration"

We were delighted to be offered a free lunch .....location.

5/5

Seamus

"Very nice lunch and friendly service."

We had a lovely lunch in the bar area for my .....quick too.

5/5

Klaus and Sheila Bogstad

"Great Tea!"

My wife and me thoroughly enjoyed your Aftern.....commended!

3/5

CJ

"Not as wonderful as it used to be "

Our room was comfortable and clean, but there.....ritating!

5/5

Janice Parfitt

"Great food"

First visit to the swan and the food was amaz.....heir menu.

5/5

PhilBM

"Generally good."

Nice food but I really hurt my left thumb and.....nice meal.

4/5

*******

"Good food, nice vibe"

We haf a very nive meal and servive was good .....ecommended

4/5

Rosie

"Disappointing due to large party booked"

We had booked for 7.30 but as we were staying.....elsewhere.

4/5

Dave

"Good food. Pleasant staff"

Very good meal One of our 2 main meals arriv.....rwise fine

4/5

Steve

"Chill Break"

We are staying 3 nights first night we have f.....oming back

3/5

Nick Shaw

"Interesting Menu"

Interesting and varied menu at a reasonable price.

5/5

H Rubinstein

"A warm welcome from Wells"

A lovely, welcoming hotel. The staff are happ.....Cathedral.

3/5

Andrew Froude

"Disappointing"

Dinner menu had run-out of several items, inc.....very good.

5/5

Donald Syme

"One night stop on our route home"

Lovely old hotel with warm and friendly staff.....t morning.

4/5

Kirby

"Lovely stay."

We spent 2 nights Dinner, Band B. Stayed in t.....s superb.

3/5

Donna

"Food Good, but lacking in choice"

Having pre booked with our stay, we had studi..... was nice.

5/5

Linda Maloney

"A welcoming and wonderful hotel"

From first arrival we had a friendly and firs.....fortable.

1/5

Lawrence Bee

"Restaurant seriously overbooked."

Food was good but the length of time we had t.....acceptable

5/5

*******

"Small things stand out and make a difference "

We are on a three day visit and we are really.....fference.

2/5

Mike

"Disappointing"

I started well with the asparagus and egg, th.....eating us?

4/5

Donna Walker

"Lovely place to stay"

Beautiful old building, with modern sympathet.....ce to stay

1/5

J

"Very disappointing"

First we couldn't eat in the dining room.....umstances.

3/5

*******

"Lacklustre "

It was expensive at £200 (£300 pe.....ing again.

4/5

David J Fisk

"Satisfactory "

Had a night stay, good size bedroom and both ..... at night.

5/5

Lorna

"Excellent "

Delicious food!

5/5

Hall

"Great food and service"

Great food , easy to make a reservation, friendly staff,

4/5

Liz

"Delicious Food"

The food was delicious and good value for money.

3/5

*******

"Room for improvement "

We stayed 2 nights at the hotel and enjoyed o.....ll stocked

5/5

*******

"Birthday meal"

The welcome and the quality of the food and d.....ar future

1/5

Dave Morton

"Don’t eat here"

Went for lunch on our last day of our hols an.....ur holiday

5/5

Megan

"Excellent"

Very accommodating Great Service Will come back again!

3/5

HA

"Pleasant stay"

Room was nice, stay was pleasant. Only let do..... the food.

1/5

Leigh Fitzgerald

"Very disappointing "

Soup was inedible and had to ve sent back. Bo.....vailable.

4/5

E Simpson

"Wedding Anniversary visit"

The staff were all very helpful and welcoming.....ppointing.

5/5

*******

"Great stay - friendly staff and great value for money"

Really enjoyable stay at The Swan on July 8th and 9th

5/5

Jane Coombes

"Afternoon Tea"

My friend & I had Afternoon Tea in the ga.....s fab 👍

4/5

*******

"Staff are very friendly and helpful with all your queries they have a very good manner ."

You couldn’t fault the staff hard worki.....r queries.

5/5

Craig & Tara

"Excellent"

First class dining...the food was amazing.

5/5

Carol Griffiths

"Overnight from Bristol"

We were greeted very pleasantly by the member.....day lunch.

4/5

Karen

"Friendly, helpful staff and a superb location"

I am a repeat visitor to the Swan Hotel and n.....explore.

4/5

John Woodhead

"Great meal and good service."

Pre dinner drink in the bar. OK except the on.....ecommend.

4/5

Tony Birbeck

"Restaurant environment and food good."

Since leaving Best Western investment has imp.....responses.

2/5

David Howson

"Can not read the full question ! "

This reply is just to help you. It is in no way a review.

3/5

*******

"Erratic service"

We booked a meal at The Swan . as we were sta.....their feet

1/5

Mrs collins

"Afternoon Tea"

To be honest I was very disappointed, It was .....n the day.

5/5

N Lancaster

"Lovely lunch "

We had a very nice lunch. The food was great,..... building

5/5

*******

"Sunday Lunch"

Lovely meal, fresh ingredients and well prese.....y enjoyed.

2/5

*******

"Gluten Friendly"

No Bacon on Liver & Bacon Meal. Large Cod.....ant guest.

5/5

CorinaSJ

"Just perfect "

Myself, my husband and little one went for di.....go again.

4/5

Mrs Farr

"Lovely place to stay"

We stayed over night. Difficult to find Hote.....e the car.

5/5

Geoff Burgess

"A delightful place to be with very attentive staff and good food"

Enjoyed another meal at the Swan Hotel- frien.....roundings.

4/5

Barbara Jefford

"Good food but glitches in the kitchen."

The two of us had a pleasant meal of main co..... helpful.

1/5

Carel Barker

"Dreadful"

The staff were friendly and willing but the food was awful.

2/5

Zoe Judge

"Disappointing experience "

Chaotic ordering system for eating outside wi.....eautiful.

3/5

Anna Hoffmann

"Afternoon tea "

Ich habe den afternoon tea im Voraus (noch in.....schuldigt.

5/5

Anna Hoffmann

"Dinner"

Wir haben im Voraus das Dinner am Samstag geb.....im Hotel.

4/5

Bob

"Great service, adequate food, not exceptional "

Menu Selection was varied offering multiple o.....f nausea.

4/5

Wendy Perry

"Delightful lunch"

Having not visited the Swan for many years, w.....l be back!

5/5

Rod Edmonds

"Bank Holiday stay"

We stayed over the summer Bank Holiday to avo.....successful

3/5

Clau Arias-Burr

"Good food. Bad customer service"

On arrival the receptionist was more interest..... skills.

2/5

Rachel

"Food was excellent, shame about the staff and customer service "

Total disconnect between front of house staff..... staff.

3/5

Claire

"Disappointing "

we were booked in at 7:15, got our main cours.....t go back

5/5

Tony

"Brilliant food and service "

Great food atmosphere and all round very plea.....ck soon .

1/5

Goldblatt eva

"Not very happy "

Food was absolutly terrible and it took 1 h t.....in room 46

3/5

Claire

"Disappointing "

we were booked in at 7:15, got our main cours.....t go back

3/5

Julian Poole

"Not the greatest Afternoon Tea"

Venue Fantastic, staff brilliant, Afternoon t.....brilliant.

5/5

Kelly Lawson

"Lovely Hotel"

I stayed for 2 nights on business and was abs..... again.

5/5

Steve

"Great break"

Our second stay and we will be coming back ag.....brill food

5/5

Julie Green

"A really lovely place to eat! "

We were really well looked after. The wine w..... bread.

5/5

Mollyc

"92nd Birthday Tea"

My mother and family enjoyed their tea. Ther.....attentive.

5/5

Dorothy Baker

"Leaving lunch"

Very impressed with the service, we were on a.....e quickly.

3/5

*******

"Weekend stay"

The service was a bit slow. I think you were .....excellent.

3/5

Kevin Goodhind

"Fabulous Hotel, let down by disappointingly poor food for a 4 star hotel "

Deluxe twin room with ample space, clean and .....dly staff.

5/5

Mr vyvyan thomas

"our stay and dining at the swan hotel"

we had two fantastic nights at the swan .the ..... (DIOLCH)

5/5

Diana

"Excellent food, attentive staff and comfortable seating"

We had a lovely evening. The food was superb..... charming.

3/5

*******

"Afternoon Tea"

It was a pleasant experience, but not special..... was nice.

4/5

*******

"Lovely staff"

The staff made us very welcome, and the hotel..... in Wells.

5/5

Steve

"Great little place"

Accommodation was very comfortable, it was li.....recommend.

2/5

Leigh Fitzgerald

"Shame about the Mains !"

Had the cheese fritters to start with and the.....e welcome.

5/5

Lorna

"We were very impressed! "

The booking was sent simple and easy. Having .....xcellent.

4/5

JS

"Lovely setting "

Afternoon tea looked amazing. Good range of c.....mmodating

3/5

*******

"Great location with great staff, rooms are in need of a refurbish but overall presentable."

Staff and location are what makes this a grea.....elt with.

5/5

Bob and friends

"Lovely lunch"

We took friends from New Zealand to the Swan .....h cooking.

4/5

*******

"Comfortable in a good location."

Our room was very comfortable and recently re.....od value.

5/5

*******

"Saturday lunch "

10 of us met for a family lunch on a Saturday.....gain soon.

3/5

Seniors

"Average"

Fish and chips with mushy peas, fish was most.....rectified

3/5

Sarah Loxton

"Not as good as the last visit "

We had to fetch our drinks and menu. Had to t.....r order.

2/5

*******

"Mixed views"

Members of staff were lovely but there was so.....xpecting.

5/5

*******

"A lovely way to remember my mum."

We booked a family meal to celebrate my late ..... Thank you

5/5

Karen

"Never disappointed "

Excellent meal as usual in a beautiful settin.....ul staff.

5/5

Val Wicks

"10 out of 10"

Lovely hotel. Staff welcoming. Food- good choice.

4/5

Margaret Connolly

"Nice overnight stop in beautiful Wells"

A last minute booking that was a fortunate ch.....here else.

4/5

Julie

"Lovely weekend treat"

Our room was very comfortable, clean and quie.....y details.

4/5

*******

"Very comfortable hotel, very good staff"

Very good staff attention - booking was all m.....ch trouble

4/5

John Darling

"Everything was taken care of!"

Our 5th visit to the Swan. This time we went .....s welcome.

5/5

Chrissy

"Excellent food and service "

Evening bar meal and drinks for our family wa.....ent staff.

5/5

*******

"Comfiest bed ever!!"

All well, great staff. So helpful abd polite......kfast time

5/5

Claire and Jason Robinson

"Day away in Wells"

What an amazing hotel. The room was absolutel.....lute gem!

5/5

Sue G

"Beautiful room and wonderful staff"

We thoroughly enjoyed our short stay but woul..... our stay.

5/5

*******

"great traditional hotel"

really helpful. Staff really nice rooms reall.....s in Welld

5/5

*******

"Sunday Lunch"

Sunday lunch was delicious. The staff made us.....f access.

5/5

Wendy S

"Lovely stay. Super location. "

Two night stay. Hotel in excellent location a.....antastic.

5/5

*******

"Afternoon Tea "

Table in the window of the lounge, very comfo.....recommend.

5/5

Anne Burridge

"Staff desire to please is amazing. Whole place is incrediably clean."

seems expensive on first glance but sooooo worth it

4/5

Tony H

"Front seat to Wells Carnival"

We asked to reserve a window seat to be able .....standing.

5/5

Q Maclaurin

"Great staff"

Another great stay at The Swan. This hotel ha.....e it here!

5/5

*******

"Short stay trip"

We just had another short stay at the Swan Ho.....t our stay

5/5

June Kendall

"Beautiful City"

Very enjoyable stay. Excellent dining. Centra.....stay again

4/5

Chris

"Friendly, clean well organised"

We were made very welcome, the hotel was clea.....s is ideal

5/5

Guest

"Another great stay "

Nice, clean hotel, good value with breakfast,.....m for us.

4/5

Peter Ellis

"Great but for the drone"

WE had a very enjoyable nights at The Swan. O.....our sleep.

5/5

Stephen

"Sunday Lunch"

Despite the best efforts of Storm Bert to dis.....he event.

4/5

*******

"Sunday lunch "

Good menu.

5/5

Sandra Kavanagh

"Lovely Sunday lunch"

Five of us had Sunday lunch at the Swan. Foo..... Thank you

2/5

*******

"Imppresions"

Below Standard

4/5

Dave Keedwell

"A night at he swan"

Food was excellent, although veg came late, a..... the menu.

4/5

Knights

"Good food, promptly delivered."

You were hosting large Christmas parties that.....excellent.

5/5

Hector

"A wonderful experience marked by hospitality"

The hotel is excellently located. The staff a.....l-heated.

5/5

Adam smith

"40th Birthday amazing meal "

We got married here in 2019 and this place is.....ppointed.

5/5

*******

"Relaxed and enjoyable stay"

Winter Break offer, excellent Value for Money.

5/5

Theresa

"overnight stay"

The room and food was exceptional

3/5

Emma

"Festive afternoon tea"

The afternoon tea itself was very tasty and p.....ry polite.

5/5

Nick Girdler

"Lovely pre Christmas stay "

Comfortable and well appointed hotel in the c.....commended

5/5

Rachel Wadley

"Overnight stay "

Gorgeous rooms , parking right in the centre .....breakfast

4/5

*******

"A nice place to stay !!"

Good memorys from previous visits persist, bu..... though !!

5/5

Mark

"Delicious food, friendly staff"

My wife and I had a drink in the bar, very fr.....commended.

2/5

Nigel Thomas

"Completely unsatisfactory dining experience"

Festive menu booked 4 weeks in advance for 4 .....all of us.

2/5

Kathy Toogood

"Disappointed"

We booked our table for 4 for 8.15pm and arri..... to enjoy.

5/5

*******

"Lovely Hotel in a Great location "

My son and I went to the Swan Hotel for dinne.....or dinner.

5/5

Mark

"Excellent food, great service, loved the venison."

We shared a whitebait starter, my wife had fi.....aitresses.

2/5

Stephen

"boxing day meal"

I had assumed we would be eating in the resta.....d however.

4/5

*******

"The Swan Hotel Dining Room"

I arrived at the Hotel on Sunday evening, Dec.....very good.

4/5

*******

"Tasty decent food in nice setting."

There were four of us and we all had differen.....riendlier.

2/5

Angela Jakubowska

"Disappointed"

We had booked a Bar meal with my son and fami.....the Swan.

5/5

*******

"Excellent meal"

The staff were friendly and very helpful. Our..... excellent

1/5

Matt

"Slow, bothered and quiet"

Quite shocked at level of service for lunch. ..... courses.

5/5

Tina Curtis

"Lovely warm friendly"

Went for Sunday lunch fire was very inviting staff friendly

1/5

Cheryl

"Very very bad"

Arrived for an online booking for lunch after.....one home.

5/5

Jayn Coe

"Wonderful staff."

The room was amazing. I booked the junior sui.....his hotel.

5/5

Valerie Hing

"Good, friendly service "

Lovely hotel, friendly staff and very nice fo.....le prices.