The Swan Hotel, Wells
Martin
"Friendly staff but hotel and restaurant needs investment"
Generally we enjoyed our stay - location of course is fantastic. But a few problems: we weren't told that there was car parking available, even when we phoned on the afternoon of our arrival so wasted about an hour trying to find a long term car park that accepted cards or apps, plus lugging our bags around the streets. Eventually we reparked in the car park that had spaces all along. The restaurant was also a serious disappointment - very strange menu, things like ham and eggs on the "specials" and the pie of the day was sausages and onion. We ordered glasses of wine that failed to arrive, only being brought when we asked again and were already half way through our first course. The same thing happened with a side of vegetables - we had to ask again and these only arrived when we had virtually finished our main course. Breakfast was OK, rather gloopy sauce on eggs benedict.
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