The Swan Hotel, Wells

"Little disappointing "

We arrived and were seated. No one came to take our drinks order, after 28 minutes we went to buy soft drinks at the bar.
Our good arrived after 45 minutes and the gluten free veggie one was meat, the waiter kindly brought a large plate of egg and cheese salsa sandwiches.
After we started our afternoon tea, our drink order was taken, 3 coffees and 2 teas, this came out the other way around and we had to ask twice for more coffee.
We had to ask twice for sugar, and was ask in turn …. Oh you need sugar?
We asked 4 times for some water, we got it after an hour.
The food was fresh, and enjoyable. But for just short of £200 I was so disappointed with the service for the whole visit.
Then to have 10% service charge on top.
I have had lots of afternoon teas and whilst the gluten free option was great, I wouldn’t return or recommend sadly.
It was not worth £21.95

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